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events, markets & fairs
FAQs
How long will it take for my order to arrive?
Most items are produced to order and take 2-4 working days to dispatch (delivery time is on top of this).
Royal Mail 2nd Class and Tracked 48 services take on average 2-3 working days from when the item is dispatched. This is included, but upgrades are available.
Faster delivery options, such as 1st Class, will be shown at checkout where available.
From October to January and around bank holidays, delivery times can be affected by higher volumes etc. which unfortunately are beyond my control.
How do you pack products for delivery?
All items are posted to protect them as much as possible. Prints are packaged in a compostable/biodegradable clear bag with a cardboard backing.
Prints, cards, garlands and coasters are placed inside a hard backed envelope, which can be reused or recycled.
What are you postage options?
Products are sent with Royal Mail 2nd Class/Tracked 48 free of charge. Any upgrade options will be displayed at checkout (e.g. 1st Class, Tracked24 etc.)
What happens if I need to return an item?
Please contact me via the contact page, referencing your order number.
What if I'd like a product in a different colour?
Products that already have multiple colour options will show them in the product listing, but please use the contact page to get in touch if you need something different.
Do you offer larger or bespoke print sizes?
I can often arrange to have a print produced at a larger size. If you can’t see the size you’d like listed, just get in touch to ask about this.
Do you offer wholesale?
Currently, I offer wholesale for retailers for my cards, printers and coasters. Please contact me for minimum order quantities, catalogues and pricing.
Can I commission you to create a design or do you work freelance?
Yes, please get in touch with the details of your project.