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T&Cs
Use of this website and online shop
Payment
Payment can be made online by debit, credit card, PayPal, Google Pay and Apple Pay. We only accept payment online at the time of order, via credit or debit cards as shown at checkout.
Prices
All prices are quoted in GBP and do not include delivery costs. We reserve the right to amend the prices of our products and services at any time without prior notice.
Delivery addresses
We only ship to UK addresses. It is the customers responsibility to check and ensure that delivery addresses are correct. Further information on delivery costs and times can be found here.
Personalised, customised or bespoke orders
Due to the nature of these products, these items cannot be returned as they are created and made to a specific specification and cannot be resold. It is the customers responsibility to check and ensure any details, spellings, names, dates or other details of a personalised/customised/bespoke order are correct at checkout or when approving an email proof.
Website content
The images contained on this website are for general impression only. If you require further information, please contact us BEFORE placing an order.
This website uses designs that were created and owned by THAT design studio and they cannot be reproduced without our written permission.
Disclaimer
We have made every effort to ensure that the information on this website was correct at publication. We do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.
IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS IN THEIR ENTIRITY, PLEASE LEAVE THIS WEBSITE.
plastic free packaging
100% recycled greeting cards & envelopes
PEFC certified paper used for A4 prints
Supporting Northern Suppliers Where Possible
print on demand to reduce waste
FAQs
How long will it take for my order to arrive?
Most items are produced to order and take 2-4 working days to dispatch (delivery time is on top of this).
Royal Mail 2nd Class and Tracked 48 services take on average 2-3 working days from when the item is dispatched. This is included, but upgrades are available.
Faster delivery options, such as 1st Class, will be shown at checkout where available.
From October to January and around bank holidays, delivery times can be affected by higher volumes etc. which unfortunately are beyond my control.
How do you pack products for delivery?
All items are posted to protect them as much as possible. Prints are packaged in a compostable/biodegradable clear bag with a cardboard backing.
Prints, cards, garlands and coasters are placed inside a hard backed envelope, which can be reused or recycled.
What are you postage options?
Products are sent with Royal Mail 2nd Class/Tracked 48 free of charge. Any upgrade options will be displayed at checkout (e.g. 1st Class, Tracked24 etc.)
What happens if I need to return an item?
Please contact me via the contact page, referencing your order number.
What if I'd like a product in a different colour?
Products that already have multiple colour options will show them in the product listing, but please use the contact page to get in touch if you need something different.
Do you offer larger or bespoke print sizes?
I can often arrange to have a print produced at a larger size. If you can’t see the size you’d like listed, just get in touch to ask about this.
Do you offer wholesale?
Currently, I offer wholesale for retailers for my cards, printers and coasters. Please contact me for minimum order quantities, catalogues and pricing.
Can I commission you to create a design or do you work freelance?
Yes, please get in touch with the details of your project.