ORDER PROCESSING INFO:

Most orders are processed printed/made and dispatched within 2-4 working days of being received (excluding weekends and bank holidays).

A3 prints are produced locally and may take a little longer – please allow 3-5 working days for A3 prints to be dispatched.

DELIVERY INFO:

We use Royal Mail currently for all of our deliveries.

On most orders we offer two different options for delivery:

• Royal Mail 2nd Class/Tracked48 – this is a less expensive but slower delivery option.  On average, please allow 2-5 working days from dispatch to delivery.  At peak times (e.g. Christmas) and in busy areas, items can take up to around 7-10 working days to be delivered with this option.

• Royal Mail 1st Class/Tracked24 – this is a faster delivery option.  On average, please allow 1-3 working days from dispatch to delivery.  At peak times (e.g. Christmas) and in busy areas, items can take much longer than this however. 

Please note that once items are with Royal Mail delivery times are beyond my control. All delivery times are estimated and are based on working days (excluding weekends, bank holidays, festive holidays, strike action etc.)

Orders cannot be guaranteed to arrive by a certain date.

For any items that will not fit through your letterbox or require a signature and there is nobody available at the time of delivery, Royal Mail should provide a missed delivery slip with further information/instructions.

PACKAGING INFO:

Cards and A4 prints are packaged in a hard backed envelope to try and protect them as much as possible during transit.  To reduce waste, cards are not individually wrapped inside the hard backed envelope.

A4 prints are packaged with a cardboard backing and placed inside a compostable/biodegradable clear bag.

A3 prints are packaged with either a cardboard backing and placed inside a compostable/biodegradable clear bag inside a hard backed envelope, or they may be shipped in a postal tube.